O2 taps Qudini virtual queues tech as UK stores reopen

Qudini has shared a video of O2 stores using its tech to enable customers to queue virtually while they wait for service in-store.

Check it out below.

O2 reopened stores in Northern Ireland on 8th June, in England on 15th June and in Wales on 22nd June. Scotland will follow suit on 29th June.

Gareth Turpin, Sales, Service and Retention Director, O2, says: “Retail has changed in the wake of Covid-19, and we need to make sure we adapt to that change.”

“We have regrouped and worked out how our stores and our tech can be used to help customers and staff. The result is a more personal service which also saves customer waiting time. We look forward to welcoming everyone back to our stores to see the changes for themselves.”

Further details here.