John Lewis continues IT overhaul with Capgemini partnership
Last week, John Lewis Partnership said it was shaking up its technology operations via a new partnership with Wipro.
This will see the latter take over IT infrastructure services for the retailer, with 244 non-customer facing John Lewis employees being transferred to Wipro later this year under TUPE regulations, a measure that acts to preserve staff members’ terms and conditions during a switch of employer.
A week on and John Lewis Partnership has now selected Capgemini to provide specialist IT application services that support the retailer’s technology systems and business processes. As a result, 111 non-customer facing Partners are expected to transfer to Capgemini later this year under TUPE regulations.
Mike Sackman, Chief Information Officer at the John Lewis Partnership, says: “This new agreement represents an important development, both in the Partnership’s long standing relationship with Capgemini as well as the evolution of our Technology & Change team, as we become better equipped to support the Partnership’s future business strategy.”
“We continue to value the ongoing support and commitment from our wider supplier base but in this particular selection process it was evident Capgemini will provide the Partnership with the necessary thought leadership and change support to allow us to further develop our customer propositions.”