RTIH retail technology awards: Bricks and Mortar Innovation shortlist announced
Situ Live, Asda and Sports Direct are among the nominees in the Bricks and Mortar category at the 2021 RTIH Innovation Awards.
This award, sponsored by CADS, will go to a retailer enabling physical spaces to thrive via innovative technology, even as online shopping continues to grow.
We’re looking for examples of reducing friction in the customer journey, offering improved experiences, and blurring the lines between channels.
2021 shortlist as follows:
Asda
Over the past year, the Asda Retail Innovation team have focused on creating a connected customer experience and have tested a number of initiatives at the Asda Stevenage concept store.
Choice Market/AiFi
In 2021, Choice Market opened a Choice Bannock store. The new 5,000-square foot market features the brand’s Choice: NOW experience, which brings in-store and online shopping together.
With Choice: Now, people can place orders online for shipping/in-store pickup. They can also shop in a checkout-free manner as the store is retrofitted with AiFi's camera only autonomous store solutions.
Lifvs/Pricer
Lifvs is Europe’s largest unmanned 24-hour grocery store chain. Launched in 2019, its staffless store estate now spans 27 outlets.
LIFVS has deployed ESLs from Pricer’s Plaza platform, a cloud-based SaaS solution, to power sophisticated in-store digital capabilities.
Situ Live
Situ Live, a new immersive consumer experience which reimagines the traditional commercial retail model, opened its doors this autumn, at Westfield London.
Sports Direct/inurface media
Working with Sports Direct on its new Oxford Street, London store, inurface media were tasked with creating an innovative, immersive and interactive retail experience.
TeeGschwendner/Snabble
The focus when implementing Snabble Scan-&-Go at TeeGschwendner was to enable employees to provide more comprehensive customer service and to make shopping even more convenient for customers.
We will now ask our judging panel to cast their votes and provide their feedback. The winner will be revealed on 8th December at a roundtable discussion/networking event in central London.
Our thanks to the following retail leaders for offering their assistance and expertise this year.
Mike Cadden, IT Director (Sales, Marketing and Customer Services), Office Depot
Hayley Meenan-Wilkin, E-Commerce Manager, Fish-pools
Martin Newman, Founder, The Customer First Group
Paula Bobbett, E-Commerce Director, Boots UK
Tiffany Lung, Retail Analyst
Nadine Neatrour, Marketing Director, Selfridges
Simon Curtis, Sales and Marketing Director, PMC Retail
Christine Russo, Digital and Physical Retail Consultant
Gerald Dawson, Business Consultant and Finance Director, The iOutlet and HANX
Sharon Peters, Head Of Technology - Marks and Spencer, HR, Finance, Corporate Services and M&S Bank
Luke Phillips, Head of IT Delivery, Studio Retail
Third time around
Now into their third year, the RTIH Innovation Awards, sponsored by PMC, StoreSpace, Critizr, Marxent, QVALON and Selazar, celebrate global tech innovation in a fast moving omnichannel world.
Stay tuned for more shortlists over the next few days.
