Adyen snags Henry's omnichannel payments deal
Adyen has been selected by Henry’s, a Canadian digital imaging retailer, to process payments across in-store and online commerce channels.
Henry’s is also utilising Adyen’s RevenueProtect, which enables merchants to detect and prevent fraud using a combination of rule-based checks and machine learning.
The partnership was made possible through the latter’s out of the box in-store and e-ccommerce integration with Microsoft Dynamics 365.
“Working with Adyen will support our growth strategy both online and in-store,” says Rachel Larouche, CFO at Henry’s.
“As an iconic Canadian brand, we are looking forward to delighting our customers by offering an even more seamless shopping experience, with expanded payment options.”
“Our platform was built to help merchants simplify their payments across channels. We believe the flexibility of our technology significantly de-risks digital transformation initiatives for retailers looking to stay nimble to the ever evolving expectations of their customers," says Alex Rhodes, Country Manager of Adyen Canada.
New report - The Expectation Gap: What UK and Irish consumers want vs brand readiness
We’ve been operating in a state of ‘normal-ish’ for a few months now. But things aren’t as they were and the experiences of the past couple of years and new learned behaviours won’t be forgotten in a hurry.
To understand what customers want, what brands are planning, and uncover any blindspots in between, Adyen surveyed 3,000 consumers and 460 retail and hospitality brands across the UK and Ireland.
You can download its report here.
This is a summary of the findings combined with examples from brands like Joe & The Juice, Aesop, and Fortnum & Mason.
The report also includes insights from Adyen’s recent podcast series, Retail Reawakened, which features interviews with BBC’s Claire Bailey, consumer psychologist Kate Nightingale, and Digital Transformation Strategist Craig Crawford.
