JFKIAT taps Zippin checkout-free tech for JFK Airport store
JFKIAT, the operator of Terminal 4 at John F. Kennedy International Airport, has partnered with SSP America and Zippin to launch a contactless, frictionless retail concept leveraging artificial intelligence technology.
This is the first Zippin location in an air terminal.
Its technology for the Camden Food Express, located at Gate B 42, offers a grab-and-go food and beverage selection. Customers enter the store through a turnstile tapping their credit card as they enter, and then begin shopping by picking items off shelves.
As they do, Zippin’s AI system automatically identifies the items and builds the customer’s virtual cart with the corresponding monetary value.
When the customer leaves the store, the total amount spent is automatically charged to the card the customer used to check in at the entrance.
“We are thrilled that JFK T4 has become the first airport location to feature Zippin’s innovative retail concept,” says Roel Huinink, President and CEO at JFKIAT.
“We have continued to innovate T4’s offerings in the wake of the Covid-19 pandemic and enabling a more contactless customer journey is critical to our mission to provide customers with a safe, seamless experience.”
“This partnership with SSP America and Zippin, launching just as we enter the holiday travel season, is our latest initiative to enable a fully digital purchasing process at T4.”
“We’re honoured to be partnered with JFKIAT and SSP America to bring our checkout-free technology to the millions of passengers traveling through JFK International Airport," says Gary Jacobus, Senior Vice President of Business Development at Zippin.
“Consumers have come to expect frictionless, technology driven experiences that make eating on-the-go easy, enjoyable and fast. Zippin allows guests to get in, take what they want and leave within seconds rather than minutes, so they are able to get on with their trip."
