PMC launches guide to in-store mobile device management

As early as 2019, 62% of retailers were planning to increase mobile devices in-store. Covid-19 has accelerated this drive towards in-store mobility. Mobile devices play a central role for transactions, customer data capture and clienteling . 

The growing need to support and manage the increasing number of mobile devices can be at odds with the size and skillset of the in-house IT team.

The dominant business need may also be to reduce costs, whilst contending with recruitment and retention challenges in relation to specialist skills.

PMC has created this guide to enable retailers decide the key considerations for mobile device management. How can retailers prevent device related issues that impact staff productivity, damage the customer experience, or create data security issues?

The reference guide explains:

Why the growth in mobile devices presents a challenge

How to deal with growing complexity and control device management costs

Why mobile device security is important

Which devices can be supported by a mobile device managed service

What needs to be in scope for a Mobile Device Managed Service 

Download your copy of Retail In-store Mobile Device Management and Security.

About PMC

PMC is a technology service provider, specialising in the support of retail and B2C IT systems across multiple platforms and vendors.

With over 20 years’ experience, it understands the vital importance of ensuring the highest possible system performance and uptime to deliver seamless experiences for customers and employees.