Adyen report: What UK and Irish consumers want vs brand readiness
We’ve been operating in a state of ‘normal-ish’ for a few months now. But things aren’t as they were and the experiences of the past couple of years and new learned behaviours won’t be forgotten in a hurry.
To understand what customers want, what brands are planning, and uncover any blindspots in between, Adyen surveyed 3,000 consumers and 460 retail and hospitality brands across the UK and Ireland.
You can download its report here.
This is a summary of the findings combined with examples from brands like Joe & The Juice, Aesop, and Fortnum & Mason.
The report also includes insights from Adyen’s recent podcast series, Retail Reawakened, which features interviews with BBC’s Claire Bailey, consumer psychologist Kate Nightingale, and Digital Transformation Strategist Craig Crawford.
Toys“R”Us Asia
Toys“R”Us has adopted Adyen as its online payments provider across multiple markets in the Asia region.
“Toys“R”Us stores are known across the Asia region as the destination for the best range of toys which fuel a child’s imagination and which parents trust, but we know that shoppers today also want the same convenient and enjoyable experience shopping at Toys“R”Us online,” says Tim Halaska, Regional GM of Digital Strategy at Toys“R”Us Asia.
“Partnering with Adyen enables us to focus on growing our online footprint to reach even more customers and recreating that seamless Toys“R”Us shopping experience online.”
“Online shoppers today expect to be able to buy across platforms and pay in their local currency and preferred payment method,” says Warren Hayashi, President of Asia-Pacific, Adyen.
“We give Toys“R”Us actionable payment insight on its shoppers to help transform and grow its e-commerce presence in the region.”
Adyen also processes online payments for Toys“R”Us for shoppers in Thailand and Taiwan.
