PizzaExpress deploys Qlik Cloud across UK business

PizzaExpress has deployed Qlik Cloud to give UK employees access to real-time data for improved decision making.

It first deployed Qlik in 2018, providing its teams with an overview of restaurant data. This included datasets for sales, inventory and labour.

It is now transitioning to analytics through Qlik’s hosted and managed cloud infrastructure, which enables it to centralise data management and distribution.

What's better than access to real-time data? When that access saves money and empowers managers.

Learn more about how @PizzaExpress used #QlikCloud to drive efficiency: https://t.co/lFpeW0ttpF pic.twitter.com/rl9nKPaqVG
— Qlik (@qlik) August 3, 2021

“We required a robust, all encompassing data platform that we could implement across all our restaurants,” says Dan Williams, Business Intelligence Manager at PizzaExpress.

“We also needed a solution with strong infrastructure around it. We’re already seeing the benefits of Qlik in our operations team, with annual savings and efficiencies.”

“We’re looking forward to rolling it out across the wider business to provide all employees with access to real-time data.”

Ometis, a UK-based Qlik consultancy, developed a proof of concept.

After a six-month trial period with the PizzaExpress operations team, Qlik Cloud will be launched to all restaurant managers from July, including a near-real time set of dashboards to use for competitions and upselling.

“Each restaurant has an iPad that is connected to Qlik. Managers will be the most frequent users of the tool and the dashboards, but each team member will also be able to check sales targets,” says Williams.

“We've kept the layout as simple as possible for our restaurant employees to use at any time to encourage user adoption and raise the levels of data literacy.”

“Our priority first is to get all store managers trained up, which will enable them to eventually impart their knowledge of the platform onto the wider team.”