Irish startup Protex AI helps Marks and Spencer to reduce workplace incidents

Marks and Spencer says that it has reduced workplace incidents by 80% just 10 weeks after introducing AI driven health and safety technology from Protex AI to its distribution centre in Castle Donington.

Protex AI uses CCTV systems to provide health and safety teams with technology that autonomously captures unsafe events and flags them to health and safety officers.

By increasing visibility of these incidents on-site, it helped the M&S HSE team to catch patterns in unsafe behaviour and take proactive action, providing focused training to staff to correct issues.

In addition, Protex AI allows them to be played back to employees, aiding in the provision of relevant health and safety education to correct unsafe behaviours.

This ability to identify patterns in dangerous behaviours on the warehouse floor and respond to them quickly saw the frequency of unsafe events decrease by 40% in the first two weeks of implementing the technology.

In Castle Donington, an increase in events captured by Protex AI corresponded with an increase in external agency workers on-site, prompting a review of the induction and training process for agency workers to ensure their familiarity with the safety rules specific to that site.

“We can't be everywhere at once, and we can't be on site 24 hours a day. So having Protex AI is like having an extra set of eyes, and it helps keep our colleagues safe,” comments Alice Conners, HSE Specialist at M&S Castle Donington Distribution Centre.

Dan Hobbs, Co-Founder and CEO at Protex AI, says: “Our mission is to revolutionise attitudes towards health and safety across all sectors by promoting proactive safety cultures.”

“We are thrilled to hear that M&S has been so successful in using Protex AI to create a safer work environment for all by tackling unsafe behaviour patterns as they happen.”