Five key benefits of using service robots in restaurants

There are five key benefits of using service robots in restaurants. They not only make life easier in many ways, but they also draw a crowd.

Using technology has been crucial for many businesses to survive during the pandemic and to continue to thrive in a completely different economic environment.

With so much innovation happening in the robotics sector, there are now more opportunities for business owners than ever.

From cooking and cleaning to mixing drinks and serving food, robots are the future of food service. By giving some basic responsibilities to AI, you and your staff can focus on running your restaurant.

Here are five of the top benefits of using service robots in your restaurant.

They can assist human staff

These robots are said to work best when integrated as an assistant to human workers.

They are perfect for repetitive labour intensive tasks, such as clearing tables, washing dishes, and chopping. Robots can easily pick up any slack to reduce pressure during rush hours.

Service robots can reduce the physical strain on wait staff by taking over the menial labour tasks. This leaves human staff with more energy at the end of the workday. Less pressure at work leads to higher job satisfaction among staff and increased staff retention.

Cooking robots give restaurant staff more time to focus on caring for customers in the front of house. This increases customer satisfaction, which means more return customers and better reviews.

They can perform dangerous tasks

Restaurant service robots are also a great addition to kitchens with dangerous equipment.

Humans take a risk when using equipment such as deep fryers. A robot can easily take over such a repetitive job and remove any risk to restaurant staff.

Introducing even one food service robot into your restaurant can greatly reduce kitchen accidents as they don’t make human errors. Robots can’t get hurt on the job either, so using them can also decrease your liability for potential human accidents.

Another perk is that robots don’t experience stress. This means they won’t make mistakes when under pressure. They will continue to perform their function, no matter how the environment around them changes.

They produce consistent high quality results

One of the best things about robots is that they don’t deviate from their program. If they are programmed to chop vegetables or carry around drinks continuously, there won’t be a drop in service quality, as they don’t get tired throughout the day.

A robot will be 100% accurate every single time. Since they’re not affected by outside influences, they can run with maximum efficiency. Robots don’t need lunch breaks or bathroom breaks and can work consistently with the same energy for hours.

AI can calculate the best way to achieve specific goals in seconds. They can navigate the most direct route through a crowded restaurant and scan the room to see which tables need to be cleaned. This efficiency saves time and money for a busy restaurant.

Due to such high reliability, many are asking if robot employees are the next logical step in the food service industry.

Save money

One of the main draws is cheap and reliable labour.

After the initial purchase cost, there is no monthly salary for service robots. Occasional maintenance costs are much more affordable in the long run than salaries for the five people it would take to do what one service bot can do.

Through more efficient food preparation, robots can produce less food waste. Every tiny movement can be fully automated and replicated precisely every single time. This way portion sizes will always be identical and divided perfectly. No more leftover, unused ingredients.

This saves you money because you’ll know exactly how much of each item to buy down to the ounce. You can avoid any kind of food wastage and reduce the overall carbon footprint of your restaurant while saving money on excess ingredients.

The wow factor

People love robots and they will go to a specific restaurant to enjoy the pleasure of being served by a robot.

Having service robots is a major draw for new customers if you market it well. There are a variety of reasons people might want to be served by a robot in a post-pandemic world.

The most prominent reason is hygiene. Robots are extremely sanitary and can make customers feel more comfortable. They are easy to clean and are made with food safe materials. Reduced human contact with the food also minimises the chances of cross contamination.

Making your service robots part of your restaurant’s appeal will draw an entirely new crowd.

Restaurant goers are drawn in by innovation. Show your customers that you are ahead of the game with your service and food by providing a one of a kind dining experience.

People are experimenting with robots and food service in such interesting ways. It seems inevitable that eventually, we will all deal with a robot in some way or another.