Purolator installs Parcel Pending by Quadient smart lockers

Courier firm Purolator has installed 20+ Parcel Pending by Quadient automated locker systems at its busiest terminals in Canada. 

These provide its customers with a 24/7 way to retrieve their packages.

“We are always ready to deliver for our customers and are continuously investing in our network capacity to provide safer and more convenient ways for Canadians to ship and receive packages,” says Laurie Weston, Senior Director, Retail, Purolator.

“Parcel Pending by Quadient parcel lockers are helping us meet the emerging demands of heightened online shopping habits.”

Don't ignore the writing on the (online) wall. The choice is simple: smart lockers enable the on-demand lifestyle that residents expect from both their shopping and living experiences. https://t.co/RZGGPuLw6p#smartlockers #packagemanagement #multifamily #packagesolution pic.twitter.com/B0d6q6l17G

— Parcel Pending by Quadient (@ParcelPending) February 15, 2022

Packages are retrieved by customers at the lockers by using a one time PIN or barcode provided to them via email, text messages or in-app mobile notifications.

Parcel Pending by Quadient’s package tracking system integrates with Purolator’s back-end system, so customers receive communications about the delivery status of parcels.

Daniel Malouf, Chief Solution Officer, Parcel Locker Solutions, Quadient, says: “Our daily focus on innovation allows us to offer Purolator the most advanced, modular, contactless and secure parcel locker technology to enhance the customer experience and drive additional efficiency in delivery.”