Chile’s Supermarkets El Trébol deploys Toshiba self-checkout solution
The Toshiba Global Commerce Solutions Self Checkout System 7 offering is now available at the Supermarkets El Trébol chain in Chile.
"Retailers in Chile must remain dynamic and flexible to adapt to customer shopping trends regarding technology, service, and store standards. Our consumers are sophisticated, and they have come to expect better service in terms of payments, automation, and self-checkout," says Xavier Amar, Administration and Finance Manager, El Trébol.
"Our chain of stores initially focused on small towns within our region.”
“As we grew, we saw the need to improve our standards and quality because we were competing with larger more established supermarket chains. The new self-checkout system is now a standard and preferred option for our shoppers, and the response has been very positive."
El Trébol continues to implement the technology across its chain of 30 stores, with new openings planned in the Los Lagos region and prospects for future locations featuring a higher density of self-checkout lanes, or possibly all self-checkout lane stores.
"We are very pleased with the customer reaction and overall adoption of using our System 7, Self Checkout System in the El Trébol Stores," says Bill Campbell, Senior Vice President Head of Global Sales at Toshiba Global Commerce Solutions.
"Being one of the first, multi-store implementations of the Toshiba Self-Checkout System in Chile, the company leadership, its shoppers, and our business partner Rhiscom have quickly embraced the technology and are exceeding the original assumptions of their shoppers using the system.”
“We look forward to expanding and growing with El Trébol as they continue to innovate, supporting regional consumer needs and expectations."
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