Marc O’Polo taps Citrix tech for global hybrid working move
Fashion brand Marc O’Polo has deployed a range of Citrix digital workspace solutions to support hybrid working for its 2,000 employees worldwide.
"Our goal is to create conditions under which our employees can develop their full creativity and work together optimally, wherever they happen to be,” says Matthias Holzner, Manager IT Application & Collaboration, Marc O’Polo.
To achieve this, the company has implemented the likes of Citrix DaaS, Citrix Gateway, Citrix Analytics for Security and Citrix Analytics for Performance.
“We are perfectly prepared for any configuration of the hybrid working world and can optimally support our flexwork strategy,” Holzner says. “Our employees can log in and work creatively from anywhere, thanks to Citrix infrastructure.”
After being hit by a ransomware attack in 2019, Holzner and his team began a complete overhaul of the company’s IT infrastructure, and with support from Citrix Gold Solution Advisor Provectus Technologies, shifted management of its environment to Citrix Cloud, leaving only servers with virtual applications operated on-premises.
“This ensures that all updates and security patches are installed automatically and that the environment is always up to date,” Holzner comments.
It also provides for continuous monitoring and optimisation of the security and performance of the Marc O’Polo digital workspaces via Citrix Analytics for Security, which Holzner says play a central role in the company’s overall security strategy.
“The Citrix Analytics for Security dashboard gives us a complete overview of potential risks and uses traffic light colors to see where intervention is needed, and many actions can then be automated via policies.”
“If, for example, a user who was registered in Stephanskirchen during the day logs in from an address in Asia a few hours later, the account is immediately blocked and our team is notified.”
In addition, the company uses Citrix Analytics for Performance to ensure its users have a reliable experience that enables them to perform at their best.
By aggregating and presenting all relevant performance data, the service provides valuable insights and concrete troubleshooting suggestions the Marc O’Polo team can use to quickly identify and resolve issues and mitigate their impact.
"Analytics for Performance has optimised our user support, as we can use it to find out very quickly why application response times are not satisfactory for individual-users,” Holzner says.
“In one specific case, for example, we found outdated software clients on the user’s end devices, which were significantly slowing down login times, and fixed them right away.”
The new Citrix environment has also simplified IT. "We used to spend an average of one hour a day checking each system. Today, we can simply rely on the environment to be available and up-to-date,” Holzner concludes.
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