Retail technology innovation of the week: Ocado Retail makes major UK recycling and circular economy move
Retail Technology Innovation of the Week is a new series from RTIH highlighting stand out deployments, launches, and initiatives.
Every week, we will showcase forward thinking tech plays that have impressed our Editor and the Retail Technology Innovations Report judging panel, in the run up to the publication of the 2024 report early next year.
We’re kicking things off with Ocado Retail.
For the first time, its customers will receive a 20p monetary reward for scanning and recycling packaging using their smartphones.
The retailer has teamed up with Polytag and Bower to deliver the initiative, starting from today.
Customers can scan a QR code printed onto Ocado’s own brand two and four pint milk bottles, which have just reduced in price to £1.45 and £1.20 respectively.
The first 20,000 codes scanned will see consumers receive a 20p reward which will appear in their digital wallet in the Bower app – the same amount that will be redeemed as a deposit in the upcoming Deposit Return Scheme legislation once it is rolled out in 2025. This 20p can then be withdrawn to their bank account.
Although consumers will not redeem a deposit – as it will not be added at the point of purchase – the partnership aims to demonstrate the viability of a DDRS by enabling people to receive a cash incentive for recycling using their smartphones.
The serialised codes – printed at Interket UK – can only be scanned once, preventing consumers from repeatedly claiming back a deposit from the same pack.
Additionally, the Bower app uses GPS technology to validate that the consumer is claiming a 20p by standing within a close distance of a registered home recycling bin.
Also, the on pack QR codes also enable brands to access real-time data on packaging lifecycles, including if, when and where packaging is recycled.
invisible tags will also feature on all product labels, which are going to be counted in two regional material recycling facilities using Polytag’s invisible tag readers.
This means data captured in the app when a consumer claims their 20p reward will be mapped to the count of items identified in the material recycling facilities.
This is the first time Bower has partnered with a UK retailer to offer monetary rewards,
it also represents the next phase of a DDRS partnership between Polytag and Ocado Retail which last year saw unique QR codes printed accurately and at speed on five million labels for two and four pint milk bottles.
Those codes take consumers to a customised landing page containing real-time information and dynamic content.
Laura Fernandez, Senior Packaging and Sustainability Manager at Ocado Retail, comments: “To be able to launch a workable digital deposit return scheme that actually pays consumers back for recycling is a game-changing move for recycling and the circular economy in the UK.”
“We already know that Ocado shoppers have an appetite for such a scheme as when we surveyed them last year, 80% were likely or very likely to scan a QR code for a deposit return.”
Alice Rackley, CEO, Polytag, says: “In its response to the DRS consultation in January, the UK government encouraged innovators to continue to demonstrate that the technology for a DDRS exists. Our partnership with Bower and Ocado Retail is the next step in demonstrating the viability of a DDRS in the UK.”
“After successfully mass applying five million unique every time QR codes to Ocado Retail’s packaging, we will now further conduct a proof of concept – consumers receiving monetary rewards for good recycling habits.”
“We are excited to analyse consumer interaction with the codes, and strongly believe this could be a breakthrough moment when it comes to recycling in the UK.”
Suwar Mert, CEO and Founder, Bower, says: “For the first time, we now have a pioneering technology for a digital deposit return scheme. Consumers can now embark on a rewarding recycling journey by using mobile phones and regular recycling bins.”
“Over 500,000 users are already using the app and get rewarded not only for their bottles and cans but for all packaging with a barcode. We can elevate the recycling rates and put speed and scale behind the transition towards a circular packaging economy”.
Steve Gough, Valpak, adds: “The Ocado Retail, Polytag, and Bower teams are leading the industry towards an improved and optimised recycling system that harnesses digital technologies.”
“There are many benefits of a DDRS and we’ve seen this first-hand through a successful pilot in Europe by our sister brand, RLG. We are excited by these developments and we will follow this partnership with interest, observing closely how consumers interact with the QR codes.”
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