Paradies Lagardère deploys innovative technology and services at new retail concept The Goods@DCA

Airport retailer and restaurateur Paradies Lagardère has opened its latest retail concept, The Goods@DCA, in Concourse D of Reagan National Airport.

“We are extremely excited to deliver this revolutionary concept to our great partners at Metropolitan Washington Airports Authority and the travellers in Reagan National Airport,” says Gregg Paradies, President and CEO at Paradies Lagardère.

“Our well balanced blend of intriguing innovation, exciting local representation, and recognised customer service truly embraces our proven ‘High Tech, High Touch’ approach to delivering an award winning retail experience.”

Beyond national and local themed gifts, apparel, licensed sports products, and a wellness shop, The Goods@DCA includes

Lift and learn technology

This feature, powered by Perch, allows shoppers to engage with books in the MahoganyBooks area.

When a customer picks up a book, information such as the topic, or the author automatically appears on a digital screen.

Clockwork automated robot manicures

Debuting in Paradies Lagardère operated retail stores, Clockwork’s technology offers AI powered, fully autonomous robot manicures in just ten minutes.

Amazon Just Walk Out technology

Customers can enter a specific area using a credit card at the gate. The technology detects what shoppers take from or return to the shelves and charges their card for only the items taken after the customer exits the store.

Amazon One

Amazon One means that customers can use the palm of their hand to make purchases.

The Goods To Go

This new store will also include The Goods To Go, a 24/7 automated vending programme offering snacks, beverages, and fresh to go items for travellers, airport personnel, and airline staff.