Metapack set to host retailers and carriers at The Delivery Conference 2024 in London

Metapack, a specialist in e-commerce delivery technology, will bring together retailers, brands, carriers and technology companies at The Delivery Conference (TDC), on 6th February at the Royal Lancaster Hotel in London.

From the rapid advancement of AI and its implications for e-commerce, to how businesses can lay the groundwork for growth, and the evolution of omnichannel retail, TDC will see leaders gather from across the online ecosystem to debate the most pressing challenges facing the industry in 2024. 

“TDC is a key event for anybody operating in the e-commerce, retail and logistics space. The event sets the tone for the year ahead and provides a unique opportunity for industry leaders to meet, discuss and learn from each other, as they lay the foundation for their 2024 e-commerce strategies,” says Al Ko, CEO at Auctane, Metapack’s parent company. 

Entering its 15th year, the agenda for TDC 2024 has been created to provide attendees with actionable, data driven insights and solutions to help them overcome e-commerce unpredictability in 2024.

The event is set to attract  900+ industry leaders and has over 25 different speakers scheduled to participate in more than 20 sessions throughout the day. 

Opening and keynote

The conference includes an address from Al Ko, CEO at Auctane, Metapack’s parent company, before the results of the ‘E-commerce Delivery Benchmark Report 2024’ are unveiled by Ko and Richard Lim, CEO at Retail Economics.

The session will showcase the key findings from the report, and dive into the strategies that can help retailers grow their business. 

The exclusive keynote session will be from Nina Schick, Author, Generative AI Expert and Founder of Tamang, on ‘The rapid evolution of AI and how it will impact e-commerce,’ and will shed light on the use of AI today and the role it will play in the future.  

Featured speakers and panellists

TDC 2024 has lined up a schedule of speakers and exhibitors from across the e-commerce landscape to deliver thought provoking presentations and engage in lively panel discussions. They include:

• SJ Grabiec, Global Head of CX and Fraud at AllSaints 

• Rob Owst, Head of Home Delivery at B&Q

• Katy Medlock, GM UK at BackMarket

• Ryan Hunter, SVP Sales, Global at DHL eCommerce 

• Max O’Brien, Regional Sales Director at Global-e

• Bex Postlethwaite, Industry Manager at Google Cloud

• Paul Nightingale, Customer Engineer at Google Cloud

• Dave Middleton, Head of Carrier Management at GXO

• Murvah Iqbal, Founder and Co-CEO at HIVED

• Gary Page, General Manager, Customer Delivery & Collection Operations at John Lewis Partnership

• Howe Gu, Managing Director, EMEA Region at Microsoft 

• Lucy Matchett, Manager, Retail and Leisure Team at OC&C Strategy Consultants

• Jonathan Jenssen, Co-Founder and CEO at Relay 

• Carolyn Park, Vice President Supply Chain Optimisation, Vice President Supply Chain, Southern Europe at RS Group

• Caroline Varga, Head of UK & Ireland at Uber Direct 

• Sahil Jaggi, District Marketing Director at UPS

• Rob King, Co-founder & CEO at Zedify

“As we navigate the unpredictable currents of the year ahead, TDC presents an agenda designed to provide actionable insights, empowering retailers, carriers, marketplaces and technology partners to conquer challenges and seize opportunities,” says Ko. 

“We’ll unveil the highly anticipated 2024 E-commerce Delivery Benchmark Report, which reveals the key trends our industry should seek to capitalise on, especially as e-commerce continues to evolve. Join us on the 6th of February — TDC 2024 is not to be missed.”

Exhibitor hall 

40 exhibitors will also be on show in the TDC exhibition hall, where attendees can walk the floor throughout the day and join the networking drinks reception following closing remarks.