John Lewis connects with UK FinTech Zopa Bank to offer personal loans directly to its customers

Zopa Bank has partnered with John Lewis Money, the financial services arm of UK retailer John Lewis Partnership, to offer personal loans to its 23 million customers.  

The tie up will see the UK FinTech embed in the John Lewis Money website its digital first personal loan product.

According to a press release, “customers can get a personalised loan quote in three minutes with no impact to their credit score, with most customers accessing their money in under two hours once their loan has been approved.”

Available loans will range from £1,000 to £35,000 with a term ranging from one through to seven years.

Tim Waterman, Chief Commercial Officer at Zopa Bank, says: “Consumers have a long held trust in John Lewis, and we’re pleased to be working with them to help more people access better priced credit. Zopa Bank has always been focused on providing customers great value and experience.”

“We have led the movement towards personalised rates and instant loan approvals and currently serve over one million customers in the UK. Today’s partnership brings this award winning experience into the John Lewis ecosystem, benefiting millions more consumers.”

​​Andy Piggott, Director of Credit and Banking at John Lewis Money, says: “Zopa Bank has been a trusted partner of ours for almost two years; we’re really excited by this next phase and the ability to offer their loans directly to our customers through our own John Lewis Money website. ​​”

“Whether it’s to help with home renovations, buy a car, or to help fund a once in a lifetime trip, we hope that this additional finance option can help our customers turn their ambitions into reality.”

2024 RTIH INNOVATION AWARDS

UK retailers are a key focus area for the sixth edition of the RTIH Innovation Awards, which is now open for entries.

The awards, sponsored by Scala, CADS, 3D Cloud, Brightpearl by Sage’s Lightning 50, and Retail Technology Show 2025, celebrate global tech innovation in a fast moving omnichannel world.

Key 2024 dates

Friday, 25th October: Award entry deadline 

Tuesday, 29th October: 2024 shortlist revealed

30th October-6th November: Judging days

Thursday, 21st November: Winners announced at the 2024 RTIH Innovation Awards ceremony, to be held at RIBA’s 66 Portland Place HQ in Central London.