Secretlab teams with Fluent Commerce to scale its OMS to support growth and enhance customer experience

Secretlab, an ergonomic furniture specialist brand, is partnering with Fluent Commerce in a bid to enhance global digital operations – scaling its order management system with Fluent Order Management.

“It’s great to see an innovative company like Secretlab choose Fluent Order Management,” says Graham Jackson, CEO, Fluent Commerce. “We have a track record for delivering enduring value to global retailers and our modern and scalable technology will set Secretlab up for long-term success.”

Fluent Order Management is used by global retailers including JD Sports, L’Oréal, Prada Group, Aldo Group, LVMH, Dulux and Kingfisher.

Most recently, Munro Footwear tapped the solution to enhance inventory management globally. Fluent Big Inventory addresses the challenge of real-time, accurate inventory visibility across all channels and locations in a retailer’s business.

Secretlab teams with Fluent Commerce to scale its OMS to support growth and enhance customer experience

2024 RTIH INNOVATION AWARDS

Order management systems are a key focus area for the sixth edition of the RTIH Innovation Awards, which are now closed for entries.

The awards, sponsored by Vista Technology Support, Scala, CADS, 3D Cloud, Brightpearl by Sage’s Lightning 50, Business France, and Retail Technology Show 2025, celebrate global tech innovation in a fast moving omnichannel world.

Check out our finalists here.

Key 2024 dates

Friday, 25th October: Award entry deadline 

Tuesday, 29th October: 2024 shortlist revealed

30th October-6th November: Judging days

Thursday, 21st November: Winners announced at the 2024 RTIH Innovation Awards ceremony, to be held at RIBA’s 66 Portland Place HQ in Central London.