Chargebacks911 appoints payments and financial services sector veteran Roger Alexander as key advisor
Chargeback technology platform, Chargebacks911, has announced the appointment of Roger Alexander as Advisor to the Board and CEO.
Alexander will serve as a key advisor to Chargebacks911’s Advisory Board and its CEO, Monica Eaton, assisting the company with its expansion initiatives.
"Monica and I have an extensive professional relationship, and I was immediately drawn to her vision for the future of Chargebacks911 and how they look to positively disrupt the way transaction disputes are currently being resolved," says Alexander.
"The company's innovative solutions and services represent the tipping point in the payments industry, and I am honoured to now be a part of this journey."
Alexander has served in various leadership roles within the payments and financial services sectors, including more than a decade in directorial roles at Barclays and subsequently as the CEO at Switch and President at Elavon Merchant Services Europe.
He is currently a strategic advisor for Tarci and Pennies, a UK charity, and previously held key NED positions with ACI Worldwide, Caxton and Valitor, among others.
"Fraud remains a constant challenge for organisations worldwide, but it also presents opportunities for innovative solutions," Alexander says.
"Chargebacks911 is uniquely positioned to address this challenge, and my role will be to ensure that our knowledge and experience are aligned to develop products and services that serve the evolving needs of banks, PSPs and merchants."
Eaton says: “I’ve looked up to Roger since I heard him speak at one of the first industry events I ever attended, where he posed the question, ‘Is it consumer behaviour or technological evolution?’ – as an approach to the cause of chargebacks and fraud.”
“Today, there’s no better way to phrase how fraud is disrupting payments. Adjustments on both sides are requisite. Roger’s vast experience and strategic insights will be incredibly valuable as we continue to drive innovation and growth in the industry.”
“We are thrilled to have him onboard and look forward to leveraging his expertise to further elevate Chargebacks911's solutions for banks, PSPs and merchants."
“With his extensive intuition and insights built on years of industry experience, Roger will bring an invaluable perspective to ensure our chargeback solutions address the post-transaction challenges affecting the industry head on,” says Guy Harris, Chairman at Chargebacks911.
“Meeting the needs of UK banks , PSPs and merchants means working together with the brightest minds in payments, and that’s exactly what we have in Roger.”
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