BigCommerce hires e-commerce and retail technology industry veteran Travis Hess as President
BigCommerce, an e-commerce platform for B2C and B2B brands and retailers, has hired Travis Hess as its President.
Hess will lead BigCommerce’s global strategic and operational expansion with full responsibility for the operations that market, sell and service the company’s e-commerce platform, professional services and agency partner relationships.
“Having spent nearly two decades in the enterprise e-commerce ecosystem, I've long admired BigCommerce's open platform and product strategy,” he says.
“I'm genuinely thrilled to contribute to our differentiation, capture market share and establish ourselves as the frontrunner in the upcoming era of enterprise e-commerce.”
“Travis is a luminary in e-commerce,” says Brent Bellm, CEO at BigCommerce.
“He joins us with unrivaled e-commerce experience across the entire ecosystem. He has deep knowledge of every platform’s capabilities and vulnerabilities, and he believes BigCommerce is the best enterprise platform on the market.”
Hess has more than 15 years of senior leadership positions across several top commerce agencies and consultancies.
He served on partner advisory boards for Shopify, Klaviyo, SAP/Hybris and Rackspace and was recognised as one the 30 Most Influential in E-commerce by Signifyd in 2022.
He most recently worked at Accenture as a Managing Director leading its direct-to-consumer commerce offering and go-to-market strategy. He also managed Accenture’s Shopify partnership globally.
Previously, he was an Executive Vice President at The Stable, an omnichannel commerce agency that was acquired by Accenture in August 2022. Prior to that, he was the Chief Commercial Officer and then CEO at BVA, a DTC and Shopify agency which was acquired by The Stable in December 2021.
Before BVA, Hess held numerous senior leadership roles including at LiveArea, a global commerce agency now part of Dentsu/Merkle, where he served as Chief Revenue Officer and General Manager, and at Amplifi Commerce.
Thom Armstrong
BigCommerce has also announced the addition of Thom Armstrong as Vice President of Americas Enterprise Sales.
He joins from Stylitics, where he was Senior Vice President of Sales and GTM, and previously held sales and go-to-market roles at Fast, Amplience, Salesforce and Demandware.
“Over the past five years, I've had the pleasure of being a technology partner with BigCommerce,” Armstrong says.
“There’s something special about the DNA of BigCommerce, and I'm excited to bring my strategic insight, leadership and positive energy to drive the next phase of its growth in enterprise sales in the Americas.”
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