Indie retailer Trotters Childrenswear implements ShipEngine API solution to automate shipping

ShipEngine has been selected by Trotters Childrenswear to lead its delivery operations across the UK.

It says that it has implemented ShipEngine’s API solution to automate shipping, increase business efficiency and ultimately provide its customers with an exceptional e-commerce experience.   

Having initially used ShipEngine’s more small and medium focused sister brand, ShipStation, for shipping in the UK, as Trotters Childrenswear scaled and grew its e-commerce businesses, it required a more complex automated solution that could be directly built into its technology stack.

The aforementioned API simplifies shipping for Trotters Childrenswear and removes integration headaches and costs, providing access to over 100 local and global carriers.

Trotters Childrenswear is now able to process 30% more orders per day without any additional overheads, reduce administration associated with processing online orders and increase efficiency.

David Williams, FC Manager at Trotters Childrenswear, says: “As our business continues to rapidly scale, we need to have the right technology and partner in place to help support our growth now and in the future. ShipEngine’s API scalable solution provides us with everything we need and more.”

“By implementing ShipEngine’s API, we’ve improved our shipping and supply chain infrastructure, allowing us to process a greater volume of orders without compromising on the ecommerce experience.”

“We’ve also futureproofed our operations as we’re able to easily adapt and adjust ShipEngine to meet our business needs moving forward.”

Chris Karp, Chief Customer Officer at Auctane, ShipEngine and ShipStation’s parent company, comments: “We’re proud to support Trotters Childrenswear in the next stage of their growth, as they graduate from our small and medium business focused ShipStation solution, to our more complex and powerful ShipEngine API to better serve the needs of their expanding customer base.”

“Our API enables Trotters Childrenswear to automate its shipping operations and removes the costly headaches associated with manual process and integrations. This not only improves their overall efficiency but provides their customers with a delivery experience that exceeds expectations and helps to drive loyalty.” 

2023 RTIH INNOVATION AWARDS

ShipEngine was shortlisted in the Global Retail Technology Vendor of the Year category at the 2023 RTIH Innovation Awards.

Our winners were revealed at a fantastic awards ceremony, which took place at the Barbican Centre in central London.

The event was held on Wednesday, 29th November, maintaining its popular evening format, with a drinks reception in the stunning Conservatory, followed by a Christmas themed three course meal, and awards ceremony in the Garden Room.

Check out the full winners list here.

The 2024 RTIH Innovation Awards are now open for entries. Click here for entry forms and FAQs.