ESW hires former Amazon Pay Ireland head and Xeneta CRO Tonia Luykx as Chief Revenue Officer

E-commerce specialist, ESW, has announced the appointment of Tonia Luykx as Chief Revenue Officer (CRO). Previously, she served as CRO at Xeneta, a freight intelligence and analytics platform. She will be based in ESW’s Dublin headquarters and report directly to Chief Executive Officer Eric Eichmann.

“Tonia’s extensive international experience leading strategic planning, marketing, customer success and sales for some of the world’s top businesses makes her the perfect candidate to fill this role,” says Eichmann. “Her leadership skills and deep knowledge of enterprise solutions encompassing shipping, payments, fraud and customer service will benefit the entire organization as we expand into new business verticals and markets.”

“Given the current macroeconomic environment, global brands are looking for a trusted leader to navigate the complexities involved in international commerce,” says Luykx. “ESW is well established in working with some of the world’s leading retailers to expand globally, while giving them greater control over their direct channels to better serve their consumers regardless of where they’re located. I’m thrilled to join the exceptional team at ESW as we embark on a new phase of growth.”

Luykx brings more than 20 years of expertise in sales and leadership to ESW. Prior to joining Xeneta, she held various positions at Sift, an AI powered security platform where she was Vice President of Global Sales & Interim CRO. She was Head of Amazon Pay Ireland for Amazon Pay UK and Ireland, and head of Strategic Accounts for Dropbox in the UK and Ireland.

Earlier in her career she was Country Sales Manager for Google Enterprise Ireland, Microsoft Dynamics Sales Manager for Logica UK, and began her career at SAP Business Development.

2024 RTIH INNOVATION AWARDS

E-commerce was a key focus area at the sixth edition of the RTIH Innovation Awards.

The awards celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering.