Mike Richmond joins Royal Mail after 'incredible' journey at OOH/PUDO specialist Doddle and Blue Yonder
Mike Richmond will soon be starting a new role at Royal Mail as Managing Director, Consumer.
He is joining from Blue Yonder and its subsidiary Doddle, where he spent 11 years.
In a LinkedIn post, he said: "The journey at Doddle was incredible. Starting as innovators in the OOH/PUDO space back in 2014, we experienced all the highs and lows of being a startup and growth stage business, before a pretty major pivot and a slower and more gradual path to success as a supplier of market leading OOH/PUDO and returns solutions to some of the world's best carriers and retailers."
He added: "Blue Yonder was a perfect acquirer for Doddle, and they are thinking about returns in a totally different way to the rest of the market, seeing returns as an integrated supply chain challenge and opportunity. People who think about returns strategically really should be speaking to the BY team, especially following the recent Optoro acquisition."
"I'm joining Royal Mail as MD, Consumer, so will be responsible for all of the parcels that consumers inject into the network, covering C2C, C2X, returns, marketplaces and Resellers. Having spent the last couple of days (in advance of joining) at the Royal Mail Senior Leadership conference, I'm massively excited about getting started in a few weeks' time, after a quick holiday with the family."
2025 RTIH INNOVATION AWARDS
Online delivery was a key focus area at the 2025 RTIH Innovation Awards.
We received a record number of entries and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times.
For a full rundown of all of the shortlisted entries, click here.
Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC in Central London on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”
“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”
He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”
Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.
For information on the 2026 awards, please complete the below form and we get back to you asap.
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