Instacart partners with Pet Supplies Plus to offer same day delivery service across 700+ US stores

Instacart has announced a new partnership with Pet Supplies Plus to offer same-day delivery in as fast as an hour from over 700 stores across the US.

Instacart customers will also have access to 11,000+ products across 400 brands at exclusive loyalty member only pricing.

The tie up also includes over 20 Wag N’ Wash stores, a self-wash, grooming and natural pet food franchise that’s a sister brand of Pet Supplies Plus. With the launch, Instacart lays claim to being the only online marketplace to feature all five of the top US pet retailers. 

“We know the important role pets play in people’s lives, which is why we’re excited to expand our pet retail footprint and welcome the Pet Supplies Plus group to Instacart,” says Blake Wallace, Vice President of Retail Partnerships at Instacart.

“Customers can now shop for everyday pet essentials to favorite treats and toys, all at loyalty member pricing, and have them delivered with the same speed, ease, and neighbourhood feel they know and love from Pet Supplies Plus.”

“Pet Supplies Plus is all about making pet ownership easier while staying true to our neighbourhood roots,” says Chris Rowland, Chief Executive Officer at Pet Supplies Plus.

“By partnering with Instacart, we’re extending that commitment to even more of our neighbors, giving them the flexibility to shop from their local Pet Supplies Plus and Wag N’ Wash from home while enjoying exclusive loyalty member benefits.”

Instacart partners with Pet Supplies Plus to offer same day delivery across 700+ US stores

2025 RTIH INNOVATION AWARDS

On demand delivery was a key focus area at the 2025 RTIH Innovation Awards.

VoCoVo, Everseen, Sensei, Gander, Iceland, Olio, Trust Retail, East of England Co-op, Lekkerland SE, Poq, Mamas & Papas, Varner, Sitoo, and Zebra Technologies were among our winners this year.

We received a record number of entries and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times.

For a full rundown of all of the shortlisted entries, click here.

Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC in Central London on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”

“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”

He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”

Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.