Burberry announces Chief Operating and Supply Chain Officer and Chief Customer Officer appointments

Burberry has appointed Matteo Calonaci as Chief Operating and Supply Chain Officer and Johnattan Leon as Chief Customer Officer.

Both will join the executive committee, reporting to CEO Joshua Schulman.

Calonaci is currently Senior Vice President of Strategy and Transformation at Burberry. In his new role, he will be responsible for overseeing supply chain and planning, strategy and transformation, and data and analytics. He will succeed Klaus Bierbrauer, currently Burberry Supply Chain and Industrial Officer, who will be leaving the company following its winter show and a transition period.

Leo currently serves as Burberry’s Senior Vice President of Commercial and Chief of Staff. As Chief Customer Officer, he will lead the customer, client engagement, customer service and retail excellence teams, while overseeing the digital, outlet and commercial operations.

“Today’s appointments reflect the exceptional talent and leadership we have at Burberry. Both Matteo and Johnattan have been instrumental in strengthening our focus on executional excellence and elevating our customer experience. Their deep understanding of our business, our people, and our customers gives me full confidence that their leadership will help drive us forward," says Schulman.

Burberry makes Chief Operating and Supply Chain Officer and Chief Customer Officer appointments

2025 RTIH INNOVATION AWARDS

Supply chain technology was a key focus area at the 2025 RTIH Innovation Awards.

VoCoVo, Everseen, Sensei, Gander, Iceland, Olio, Trust Retail, East of England Co-op, Lekkerland SE, Poq, Mamas & Papas, Varner, Sitoo, and Zebra Technologies were among our winners this year.

We received a record number of entries and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times.

For a full rundown of all of the shortlisted entries, click here.

Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC in Central London on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”

“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”

He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”

Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.