Retail technology specialist PMC secures investment from BGF to support company's expansion plans

Technology services provider, PMC, has secured undisclosed investment from BGF, to help with the expansion of its services, supporting customers' digital transformation initiatives, across both digital and physical platforms.

Founded in 2001, by Paul Mason, PMC provides consulting, professional services, digital engineering and managed services, to over 120 retail, commerce and technology customers, across 24 countries. The 500-strong team from the UK and India has built a customer base that includes WHSmith, National Express, Primark, Crew Clothing and World Duty Free.

“BGF was a natural choice for us, as we take this next step in our growth journey. We look forward to working with their team closely, as we continue our global expansion and further develop our services for our growing commerce customer base," says Richard Lowe, CEO at PMC.

Former Kingfisher executive Paul Worthington will remain on the company’s board, as a Non-Executive Director, together with Mason.

We’re excited to share that BGF has backed PMC as we accelerate our global expansion and digital commerce services.

As our Chair Paul Mason said: “It was important to find a partner that really understood our approach...”

Read more:https://t.co/p74XXry5xh pic.twitter.com/ThSJmOiNBJ

— PMC (@pmccommerce) June 17, 2025

“It was important to find a partner that really understood our approach to talent driven transformation, and valued our culture, deep domain knowledge, customer first mindset and global delivery ambition. The BGF team is fully supportive of and aligned to the incredible opportunity that the rapidly changing commerce technology landscape provides us," says Mason.

The minority investment deal was led by Duncan Wade and Harry Kernick, Investors in BGF’s Reading team, who will both support the PMC board and the wider leadership team’s growth strategy.

Wade says: “PMC’s exceptional team of sector specialists deliver independent and mission-critical technology services to an impressive list of loyal customers, based across the globe.”

“Under the leadership of Paul Mason as Founder, and Richard Lowe as CEO, the company has built a market leading reputation, driving strong growth and investing in high performing talent, in both India and the UK. We’re excited to support PMC in its next phase of growth, as it continues to develop and deliver trusted and innovative solutions to the retail, B2C/D2C and commerce markets.”

2025 RTIH INNOVATION AWARDS

Digital transformation will be a key focus area at the 2025 RTIH Innovation Awards.

The awards, which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.