Costa Coffee unveils newly refreshed store on Great Portland Street in the heart of London
Costa Coffee has opened the doors to a refreshed store on Great Portland Street in Central London.
The re-designed space features a contemporary look, with the aim of blending style with functionality to elevate the customer experience.
It is part of a wider series of investments across Central London, following recent transformations at Costa Coffee’s New Oxford Street, Tooley Street, Argyll Street and Wigmore Street locations.
Key features include: A streamlined counter layout, designed for speed of service; New self-checkout kiosks to reduce wait times; A spacious seating area.
”This refresh reflects our commitment to creating spaces that serve our customers’ everyday needs,” says Armend Xhema, Area Manager at Costa Coffee. “We invite you to visit and experience the new space for yourself.”
Nick Ridley, Property & Store Development Director for UK&I at Costa Coffee, says: “We’re thrilled to welcome customers back to our newly refreshed Great Portland Street store. This transformation reflects our ongoing investment in Central London and our ambition to create modern and inviting spaces, where enjoying a coffee becomes a meaningful part of the day.”
Guess who's back? 😍
— Costa Coffee (@CostaCoffee) March 8, 2025
Your favorite Iced Whipped Latte in Caramel and White Chocolate! ☕ pic.twitter.com/YkU1FM78sP
2025 RTIH INNOVATION AWARDS
Physical stores will be a key focus area at the 2025 RTIH Innovation Awards.
The awards, which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.
Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”
He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”
“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”
Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering.
For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.
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