FT Live's The Future of Retail Summit returns to London with focus on AI and immersive technologies

The Future of Retail Summit will convene in London on 7th October, bringing the most influential players in the European retail sector together for a day of insightful discussions on: 

  • What key trends and strategies are defining the future of retail?

  • How are retailers integrating immersive technologies in-store and online?

  • What role is data and AI playing in creating personalised shopping experiences, improving customer engagement and driving operational efficiency?

  • Will environmental and social responsibility be a key differentiator for retail success and brand loyalty?

Speakers include: CEOs of Kingfisher, Pennies, British Retail Consortium, COO Signet Jewelers, Executive Chair or Holland Barret, Group CIO of Currys. Senior Vice President & General Manager UK & Ireland of the Estee Lauder Companies, plus many more.

Save 20% off with your in-person and digital passes with code RTIH here.

FT LIve's The Future of Retail Summit returns to London with focus on AI and immersive technologies

RTIH AI in Retail Awards

RTIH, organiser of the industry leading RTIH Innovation Awards, proudly brings you the first edition of the RTIH AI in Retail Awards, which is now open for entries. 

As we witness a digital transformation revolution across all channels, AI tools are reshaping the omnichannel game, from personalising customer experiences to optimising inventory, uncovering insights into consumer behaviour, and enhancing the human element of retailers' businesses.

With 2025 set to be the year when AI and especially gen AI shake off the ‘heavily hyped’ tag and become embedded in retail business processes, our newly launched awards celebrate global technology innovation in a fast moving omnichannel world and the resulting benefits for retailers, shoppers and employees.

Our 2025 winners will be those companies who not only recognise the potential of AI, but also make it usable in everyday work - resulting in more efficiency and innovation in all areas.

Winners will be announced at an evening event at The Barbican in Central London on Wednesday, 3rd September.