Japanese retailer COSMOS Pharmaceutical taps RELEX Solutions AI powered supply chain technology

Japanese drugstore chain, COSMOS Pharmaceutical Corporation, is working with RELEX Solutions to improve its supply chain operations with AI driven forecasting and replenishment capabilities.

RELEX is looking to help it boost product availability while reducing inventory, and build a scalable platform to support continued growth.

COSMOS operates across Japan with its "Everyday Low Price" strategy, offering daily necessities, medicines, and food items through its mega drugstore format. The company manages a wide assortment across its retail network and logistics centres, requiring accurate demand forecasting and replenishment planning to maintain product availability while keeping optimal inventory levels.

The first wave of the RELEX implementation will begin at selected stores before rolling out across the entire network.

“We are truly honoured to welcome COSMOS Pharmaceutical as our first customer in Japan, as they optimise their supply chain operations,” says Yuki Fukuzawa, Country Manager, Japan, RELEX Solutions. “We look forward to demonstrating the value of our solutions in one of the most sophisticated retail environments in the world.”

2025 RTIH INNOVATION AWARDS

Supply chain technology will be a key focus area at the 2025 RTIH Innovation Awards.

The awards, which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.