Michael Keegan departs THG after leading its Data and Insight team through transformation journey

Michael Keegan has left THG where he held the position of Director Data & Insight.

In a LinkedIn post, he said: "After six and a half years at THG, today marks the end of a chapter I’ll always look back on with real appreciation and gratitude. Leaving hasn’t been an easy decision - simply because of how much I’ve valued the people, the challenges, and everything we’ve built together. But now feels like the right time to reflect, recharge, and take on a new opportunity."

"Looking back, there have been some personal standout moments: Being named Divisional Employee of the Year in my second year - a meaningful early milestone; Leading the Data & Insight team through a period of real transformation; Mentoring and supporting brilliant people as they grew into confident, capable leaders."

He added: "What we’ve accomplished as a team has been incredibly rewarding. It’s remarkable to see how far we’ve come - in how we operate, the quality of our output, and the depth of talent across the function. Over the years, we’ve reshaped how data and insight inform decisions: refining reporting, scaling analytics, embedding data into day to day operations, improving our modelling capability - and most importantly, building a deeper understanding of what truly matters to our customers."

"It’s been a privilege to help shape that journey - to work alongside such capable, driven people, and to see data become not just a support function, but a true partner in strategic thinking and customer experience. Seeing ideas turn into impact, and individuals grow into leaders, has been one of the most fulfilling parts of the role."

Keegan concluded: "To everyone who’s been part of that journey: thank you. You’ve helped create something really special. I leave THG with lasting friendships and unforgettable experiences. It’s a company I’ll always hold in high regard, and I look forward to seeing what it achieves next.”

As for what comes next, Keegan is heading off for a week on holiday with his family before starting a new role later this month. “It’s a fresh chapter in a well established business, closer to home, with familiar faces and an exciting challenge ahead,” he commented.

2025 RTIH INNOVATION AWARDS

Data and analytics will be a key focus area at the 2025 RTIH Innovation Awards.

The awards, which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.