British retailer Ann Summers taps InPost UK for launch of 48-hour parcel locker delivery service

InPost has partnered with Ann Summers with the retailer’s customers now able to choose 48-hour delivery to an InPost parcel locker at checkout, select a location and collect at a time that suits them. They will also be able to make returns through InPost’s network of over 16,000 lockers.

Jon Nicholson, Chief Commercial Officer, InPost UK, comments: “Ann Summers has spent decades disrupting the high street and empowering its customers, while InPost is challenging the way delivery has traditionally worked. Bringing those two mindsets together makes this a really exciting partnership. Customers expect choice throughout the shopping journey, and delivery should be no different.”

“By adding InPost locker delivery, Ann Summers is giving its customers greater freedom to choose the location and collection time that works best for them. For retailers, delivery is an increasingly important part of the overall customer experience. Giving people more options at checkout creates a more flexible, modern shopping journey, and that is exactly where InPost continues to push the category forward.”

Maria Hollins, CEO, Ann Summers, says: “For more than 50 years, we have pushed boundaries and championed empowerment, confidence and choice for our customers. Our partnership with InPost brings that same approach into another part of the shopping journey, giving our customers even greater freedom over how and where they receive their orders. We want every interaction with us to feel empowering and on our customers’ terms. InPost locker delivery gives them another simple and flexible option, putting even more choice into their hands.”

british retailer Ann Summers taps InPost UK for launch of 48-hour parcel locker delivery service

2026 RTIH Innovation Awards

OOH delivery will be a key focus area at the 2026 RTIH Innovation Awards.

The awards, which celebrate global retail technology innovation in a fast moving omnichannel world, have now closed for entries. Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.

Check out our 2026 shortlists and finalists here.

We received a record number of entries this year and many fantastic examples of technology excellence driving transformative change across the global retail sector.

Congratulations to all those who made it through the initial submission process! It’s now over to our star studded judging panel who will decide the winners to be announced at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London. 

The event will be held on Wednesday, 4th November and consist of a drinks reception, three course meal, awards ceremony presided over by award winning stand-up comedian, presenter, actor and broadcaster, Aurie Styla, and after party until 1am.

Click here to book your place at the 2026 RTIH Innovation Awards Ceremony on Wednesday, 4th November.

Scott Thompson

Editor and Founder of Retail Technology Innovation Hub

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