Waitrose keeps the faith with Flooid as retailer inks new Point of Sale technology deal

Waitrose has renewed its relationship with Flooid for a further five-year term. The pair have been working together for the past 20 years.

"For more than 20 years, we have supported Waitrose with trusted Point of Sale technology, and we remain committed to delivering the high performing, flexible and resilient platform needed to enable great shopping experiences for their customers," says Martyn Osborne, Chief Executive Officer (EMEA, APAC) at Flooid.

Glory

In December, Glory reported that Waitrose had selected the company’s CI-100X solution to streamline and improve its back office cash management process in its stores across the UK.

Glory is installing 285 CI-100X back office cash recycling devices in the UK grocery retailer’s stores with the roll-out now underway. 

Mark McCallum, Senior Vice President EMEA, Managing Director UK & Ireland at Glory, said: “We are very much looking forward to working closely with Waitrose as we install our CI-100X devices across their back office UK store network. The CI-100X will also be fully integrated with our Flooid1 cash office software solution.” 

“Waitrose is one of the most well known and loved retailers in the UK and we are hugely excited to play a part in helping to support their continued success.”  

2026 RTIH Innovation Awards

PoS technology will be a key focus area at the 2026 RTIH Innovation Awards.

The awards will open for entries in April. They celebrate global retail technology innovation in a fast moving omnichannel world.

Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Thursday, 15th October.

Check out our 2025 winners here.

Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”

“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”

He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”

Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.