eBay gets personal with creators, entrepreneurs and sellers as it hosts first Live Lab event in London
On Friday, eBay hosted its first ever Live Lab in London, bringing creators, entrepreneurs and sellers together to explore what the next chapter of commerce could look like.
In a LinkedIn post, Eve Williams, Vice President and General Manager at eBay UK, said: “A huge thank you to Patricia B. (a YouTube creator) for hosting with such warmth, and to Kings Kleans (a sneaker repair and cleaning specialist) and The Luxury Pickers (luxury resellers) for sharing their experiences so generously.”
She added: “For me, the biggest takeaway was simple: live commerce works best when it feels personal. It is people selling to people, building trust, telling stories and helping buyers feel more connected to what they are buying. Thank you to everyone who joined us and helped make the first eBay Live Lab such a success. This is just the beginning.”
2026 RTIH Innovation Awards
Live commerce will be a key focus area at the 2026 RTIH Innovation Awards.
The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world.
Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.
Check out our 2025 winners here.
Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”
“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”
He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”
Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.
