Gold Star Chili expands Par partnership as loyalty, PoS, payments, digital ordering work as one
PAR Technology reports that Gold Star Chili, a Cincinnati style chili chain operating across more than 55 locations in the US Tri-State region, has added PAR Ordering and Pay to its existing suite of Hardware, PARPOS, and Punchh.
“When a brand has spent 60 years earning guest trust, the technology behind the counter has to meet that same standard,” says Savneet Singh, CEO at PAR Technology. “Regional brands like Gold Star have built something incredibly valuable: deep guest loyalty and genuine, long-term connections to their communities. By adding PAR Ordering and PAR Pay, Gold Star can simplify operations, gain better visibility across every transaction, and deliver a more seamless guest experience, all while preserving the qualities that have made the brand successful for generations. The brand is the hero, and successful tech vendors understand and work to enhance this.”
“Gold Star Chili has been part of Cincinnati’s restaurant fabric for more than 60 years, and our guests expect us to honor that legacy while evolving with their expectations,” says Gold Star President and CEO Roger David. “PAR’s platform gives us what we’ve been looking for: loyalty, PoS, payments, and digital ordering all working as one, with the intelligence to turn that data into better decisions at every location.”
2026 RTIH Innovation Awards
Restaurant technology will be a key focus area at the 2026 RTIH Innovation Awards.
The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world.
Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.
Check out our 2025 winners here.
Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”
“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”
He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”
Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.
