There are now only 150 free passes remaining for Workforce Innovation Retail & Hospitality ConfEx

Events

25 Aug

Workforce Innovation Retail & Hospitality ConfEx is just a couple of weeks away, and only 150 free passes remain. For senior HR, Operations, IT and Technology leaders across retail and hospitality, 10th September at Protein Studios in Shoreditch, London, is shaping up to be a date not to miss.

The one day conference and expo has been built around the problems every retail and hospitality business is currently living with: staff shortages, the rising cost of labour, productivity, and high employee turnover. Technology implementation runs through all of it, and this year's programme puts that conversation front and centre, particularly as recent legislation has accelerated the pace at which businesses are being forced to act.

Leading retail and hospitality brands including Co-op, Hilton, The Very Group, Mitchells & Butlers, Jimmy Choo and Paddy Power will be represented on stage, sharing the perspectives, strategies and technology investments they have made in response to these pressures. Rather than theory, attendees can expect grounded accounts of what has actually worked, what hasn't, and what these organisations are planning next as workforce challenges continue to evolve.

Two panel sessions anchor the day. Frontline Labour Trends will look at the shifting shape of the retail and hospitality workforce, from recruitment and retention through to the practical realities of managing frontline teams under sustained pressure. Operational Efficiency Under Pressure turns to the technology and process decisions leaders are making to protect productivity and margins without compromising the employee or customer experience. Alongside the panels, case study sessions will dig into specific deployments, giving a closer look at how technology choices translate into measurable outcomes on the shop floor and in hospitality operations.

The expo floor brings together many of the vendors shaping this space, including Workday, UKG, Confirm, TPP Retail, Theravada, Staffbase, WorkJam, Predyktable, Motorola and Visier. Each is approaching the same set of challenges from a different angle, whether that's workforce management, employee communication, scheduling, or data and analytics, giving attendees a genuine opportunity to compare solutions side by side and speak directly with the people building them.

For leaders who are still weighing up which technology partner is right for their business, this concentration of vendors in one room is one of the most efficient ways to benchmark options in a single day, rather than running separate demos and calls across several weeks. It also means attendees can bring specific, live problems to the floor and walk away with a shortlist of solutions rather than a stack of brochures.

The day is designed for connection as much as content. A dedicated networking app will help attendees find the right conversations before they even arrive, and the venue will be fully catered throughout. The day closes with a reception featuring champagne, wine and other drinks alongside canapes, giving delegates a relaxed setting to continue conversations started in the sessions and on the expo floor.

For anyone weighing up whether the trip to Shoreditch is worth a day out of the office, the case is straightforward. The problems on the agenda, staffing, cost of labour, productivity and turnover, sit at the top of most retail and hospitality leadership teams' priority lists right now, and legislative change means the pressure to act is only building.

Hearing directly from peers at Co-op, Hilton, The Very Group, Mitchells & Butlers, Jimmy Choo and Paddy Power about how they are navigating the same issues, and seeing the full range of technology responses on one expo floor, offers a shortcut that would otherwise take months of separate research and outreach.

Attendance is free, but capacity is limited and only 150 passes remain. For an event covering the workforce challenges defining the retail and hospitality sectors this year, and bringing together the brands and vendors actively responding to them, this is one for HR, Operations, IT and Technology leaders to have in the diary.

To secure one of the remaining free passes, register now.

Workforce Innovation Retail & Hospitality ConfEx takes place on 10th September at Protein Studios, Shoreditch, London.