Focus on agentic commerce as customer data science firm dunnhumby wraps Retail Innovation Forum in USA
dunnhumby held its annual Retail Innovation Forum in Bentonville, Arkansas, USA last week, bringing together retailers, brands, technology leaders, scale-ups, startups and investors. In a LinkedIn post, Dave Clements, Chief Strategy Officer at dunnhumby, said: "In many ways an eclectic group to get together and yet refreshing and purposeful in the connections and types of outcomes it initiates. It was exciting to see our team share dunnhumby innovations."
This included a new CPG portfolio offering that tackles white space and brand growth; a retail media network alliance creating a multi-retailer platform for CPGs; new investments in product intelligence and agentic commerce with Harmonya and Azoma; new research and benchmarking and a Retail Innovation Index
Clements added: "It was great to hear the perspectives from our panelists and attendees on solving real business problems, how to prove value at speed, and driving engagement and adoption with people. In addition congratulations to Shopperoo.AI and Namrata Singhal, and Rohit Singhal for winning our “Start Up of the Year” and booking your place to NRF Innovation showcase in New York."
2026 RTIH Innovation Awards
Retail media will be a key focus area at the 2026 RTIH Innovation Awards.
The awards are now open for entries and celebrate global retail technology innovation in a fast moving omnichannel world.
Our winners will be revealed at the 2026 RTIH Innovation Awards Ceremony, taking place at The HAC in Central London on Wednesday, 4th November.
Check out our 2025 winners here.
Our 2025 hall of fame entrants were revealed during a sold out event which took place at The HAC on 16th October and consisted of a drinks reception, three course meal, and awards ceremony presided over by award winning comedian, actress and writer Tiff Stevenson.
In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “This is the awards’ fifth year as a physical event. We started off with just 30 people at the South Place Hotel not far from here, then moved to London Bridge Hotel, then The Barbican, and last year RIBA’s HQ in the West End.”
“But I’m conscious of the fact that, to quote the legend that is Taylor Swift, You’re only as hot as your last hit, baby. So, this year we’ve moved to our biggest venue yet, and also pulled in our largest number of entries to date and broken attendance records.”
He added: “This year’s submissions have without doubt been our best yet. To quote one of the judges: The examples of innovative developments across both traditional and digital retail spaces were truly remarkable.”
Congratulations to our winners, and a big thank you to our sponsors, judging panel, the legend that is Tiff Stevenson, and all those who attended our 2025 gathering.
