Customer Service Action launches coronavirus focused shopper survey High streetsStaff WriterMay 5, 2020Customer Service Action, Martin Newman, UK retail, Bricks and mortar retail, High streets, Coronavirus lockdown, COVID-19, Online delivery, Essential retailers, Online retail, Stores, Local storesComment
Martin Newman’s Customer Service Action now live Customer serviceStaff WriterNovember 6, 2019Martin Newman, Practicology, Customer Service Action, Customer experience, Customer service, Customer feedback, Ratings and reviewsComment