RTIH: YOUR ONE STOP SHOP FOR ALL THE RETAIL TECHNOLOGY NEWS AND VIEWS THAT MATTER Black Friday Staff Writer 21/11/2025 Black Friday Staff Writer 21/11/2025 SAP Emarsys research: values driven Generation Z to prioritise ethical shopping this Black Friday Continue reading… Read More Loyalty Staff Writer 09/10/2025 Loyalty Staff Writer 09/10/2025 SAP Emarsys research flags death of brand loyalty as Gen Z customers obsess over viral products Continue reading… Read More Personalisation Staff Writer 07/08/2025 Personalisation Staff Writer 07/08/2025 As Britpop legends Oasis return, Gibson doubles engagement and grows revenue through personalised CX Continue reading… Read More AI Staff Writer 25/07/2025 AI Staff Writer 25/07/2025 Many Brits have little to no trust in brands to use AI responsibly, SAP Emarsys report finds Continue reading… Read More Online returns Staff Writer 15/03/2024 Online returns Staff Writer 15/03/2024 SAP Emarsys Customer Engagement research: almost half of UK shoppers want more sustainable returns Continue reading… Read More Retail technology Staff Writer 25/09/2023 Retail technology Staff Writer 25/09/2023 Robots, awards, and sneakerheads: check out last week’s most read RTIH retail technology articles Read More Retail technology Staff Writer 25/09/2023 Retail technology Staff Writer 25/09/2023 Catching up: RTIH pulls together the retail technology news you might have missed last week Read More AI Staff Writer 18/09/2023 AI Staff Writer 18/09/2023 New AI images and research released by SAP Emarsys offer up glimpse of future of UK retail Read More Payments Staff Writer 12/06/2023 Payments Staff Writer 12/06/2023 Barclaycard sponsored Isle of Wight Festival 2023 under fire for being cashless event Read More Payments Staff Writer 08/06/2023 Payments Staff Writer 08/06/2023 SAP Emarsys research flags savvy UK consumers ditching physical wallets for their phones Read More Retail technology Staff Writer 22/05/2023 Retail technology Staff Writer 22/05/2023 The beautiful game: RTIH presents last week’s biggest retail technology plays at a glance Read More Customer engagement Staff Writer 18/05/2023 Customer engagement Staff Writer 18/05/2023 German football giant FC Bayern signs with omnichannel customer engagement platform SAP Emarsys Read More Returns Staff Writer 22/03/2023 Returns Staff Writer 22/03/2023 It’s so unfair!: UK shoppers ditch retailers that charge for sending back goods Read More
Black Friday Staff Writer 21/11/2025 Black Friday Staff Writer 21/11/2025 SAP Emarsys research: values driven Generation Z to prioritise ethical shopping this Black Friday Continue reading… Read More
Loyalty Staff Writer 09/10/2025 Loyalty Staff Writer 09/10/2025 SAP Emarsys research flags death of brand loyalty as Gen Z customers obsess over viral products Continue reading… Read More
Personalisation Staff Writer 07/08/2025 Personalisation Staff Writer 07/08/2025 As Britpop legends Oasis return, Gibson doubles engagement and grows revenue through personalised CX Continue reading… Read More
AI Staff Writer 25/07/2025 AI Staff Writer 25/07/2025 Many Brits have little to no trust in brands to use AI responsibly, SAP Emarsys report finds Continue reading… Read More
Online returns Staff Writer 15/03/2024 Online returns Staff Writer 15/03/2024 SAP Emarsys Customer Engagement research: almost half of UK shoppers want more sustainable returns Continue reading… Read More
Retail technology Staff Writer 25/09/2023 Retail technology Staff Writer 25/09/2023 Robots, awards, and sneakerheads: check out last week’s most read RTIH retail technology articles Read More
Retail technology Staff Writer 25/09/2023 Retail technology Staff Writer 25/09/2023 Catching up: RTIH pulls together the retail technology news you might have missed last week Read More
AI Staff Writer 18/09/2023 AI Staff Writer 18/09/2023 New AI images and research released by SAP Emarsys offer up glimpse of future of UK retail Read More
Payments Staff Writer 12/06/2023 Payments Staff Writer 12/06/2023 Barclaycard sponsored Isle of Wight Festival 2023 under fire for being cashless event Read More
Payments Staff Writer 08/06/2023 Payments Staff Writer 08/06/2023 SAP Emarsys research flags savvy UK consumers ditching physical wallets for their phones Read More
Retail technology Staff Writer 22/05/2023 Retail technology Staff Writer 22/05/2023 The beautiful game: RTIH presents last week’s biggest retail technology plays at a glance Read More
Customer engagement Staff Writer 18/05/2023 Customer engagement Staff Writer 18/05/2023 German football giant FC Bayern signs with omnichannel customer engagement platform SAP Emarsys Read More
Returns Staff Writer 22/03/2023 Returns Staff Writer 22/03/2023 It’s so unfair!: UK shoppers ditch retailers that charge for sending back goods Read More