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CX
Former Tesco and bp exec Ian Boden-Dowds joins Sainsbury's as Head of Customer Experience Transformation
Scott Thompson
20 May 2026
Former John Lewis Partnership executive Manish Bhagat joins Boots UK as Customer Transformation Director
Scott Thompson
20 May 2026
Customer experience specialist Crescendo appoints Will Newman as VP EMEA to lead firm’s European expansion
Scott Thompson
14 May 2026
Franck Schmidlin exits The Very Group after re-platforming apps and websites onto MACH archicture
Staff Writer
01 May 2026
British fashion and lifestyle brand Paul Smith taps Voyado product discovery technology
Staff Writer
01 May 2026
Two thumbs up for Zebra Technologies tech powered Lowe's automated paint buying solution
Staff Writer
20 Apr 2026
UK startup Serve First bags new funding and hooks new retailers including The Body Shop
Staff Writer
10 Apr 2026
How AI infused branding is reshaping retail's digital identity
Staff Writer
02 Apr 2026
How CNC cutting is reshaping retail interiors and displays
Staff Writer
30 Mar 2026
How SMS verification is transforming security in retail technology
Staff Writer
23 Mar 2026
Focus on AI as Retail Connect 2026 takes place in London on Wednesday, 25th March
Staff Writer
20 Mar 2026
Anastasiia Toropova takes on customer experience role at on demand delivery firm DoorDash
Staff Writer
19 Mar 2026
130 articles