Focus on AI as Retail Connect 2026 takes place in London on Wednesday, 25th March

There are just a few days to go until Retail Connect 2026. And trust us, you won’t want to miss this one.

On Wednesday next week (25th March), Focus Group and Cisco will be bringing retail leaders together at Somerset House, London to explore how AI is transforming customer experience, operations and infrastructure.

From Holly Tucker’s keynote on what customers truly value, to real-world transformation stories from leaders at CeX and Kurt Geiger, alongside technical insight into AI ready retail architecture, the afternoon will blend strategic thinking with practical implementation.

And the event will be wrapping up with drinks and networking, so you can connect with others facing the same transformation across retail.

Need to know

📅 25th March 

📍Somerset House, London

⏰1pm - 6pm

⚠️Final places remaining. 

About Cisco and Focus Group

Cisco

Cisco delivers the critical infrastructure that empowers organisations, such as retailers, to thrive in the AI era. By seamlessly integrating networking, security, observability, and collaboration, it enables retail businesses to create connected, secure, and innovative shopping experiences - both online and in-store.

Its solutions help retailers optimise operations, enhance customer engagement, and adapt quickly to changing market demands, ensuring that people and technology work together for smarter, more resilient businesses.

Focus Group

For 20+ years, Focus Group has been the trusted technology partner behind some of the UK's most recognised brands, including JD Sports, Kurt Geiger, FatFace, Molton Brown, and Jellycat.

It specialises in solutions that keep stores connected, customers happy, and operations seamless. From connectivity that thrives during peak trading, AI powered customer services that handle Black Friday volumes without breaking a sweat, to security that protects your reputation and competitive advantage.

The company’s award winning services combine enterprise grade technology from industry leaders like Cisco with exceptional delivery. It knows you can't take stores offline during trading hours and understands seasonal pressures. Ultimately, it delivers results built around retail realities. So, whether you're managing one store or hundreds, Focus Group delivers solutions that are thoughtfully planned, simply deployed, and expertly supported.