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CX
Retail Technology Show 2025 research: Brits fear impact of budget's tax raid on UK retailers
Staff Writer
29 Jan 2025
New Look enlists Medallia and Higher Oak for launch of new omnichannel CX programme
Staff Writer
21 Jan 2025
New Mercaux Intelligent Task Management Solution complements in-store clienteling and CX platform
Staff Writer
25 Mar 2024
Leveraging technology for an enhanced customer experience in the cannabis retail space
Staff Writer
25 Mar 2024
John Lewis Operations Director Naomi Simcock discusses making retail technology count, CX and AI
Staff Writer
28 Feb 2024
Build-A-Bear Workshop taps Jumpmind for experiential Point of Sale and in-store engagement
Staff Writer
17 Jan 2024
Digital messaging firm Quiq announces expansion into United Kingdom and Europe
Staff Writer
02 Feb 2023
The future of CX in retail: the top trends, investments and strategies to prioritise now
Staff Writer
20 Oct 2022
Delivering a flawless customer experience wherever, however, and whenever people shop
Staff Writer
03 Oct 2022
DFS Furniture opts for Medallia customer experience tech
Staff Writer
01 Aug 2022
130 articles