Retail Technology Innovation Hub

Personalisation

The Estée Lauder Companies and Jo Malone London launch experience exclusively available on Pinterest

The Estée Lauder Companies and Jo Malone London launch experience exclusively available on Pinterest

Scott Thompson 18 Jun 2026
KIngfisher's Mohsen Ghasempour: retail technology can be bought, trust has to be earned in an AI age

KIngfisher's Mohsen Ghasempour: retail technology can be bought, trust has to be earned in an AI age

Scott Thompson 08 Jun 2026
US retailer Kwik Trip partners with Eagle Eye to bring AI powered Personalised loyalty to its customers

US retailer Kwik Trip partners with Eagle Eye to bring AI powered Personalised loyalty to its customers

Scott Thompson 21 May 2026
Fortnum & Mason taps Proximity technology to power luxury retailer’s new Fortnum's Connect clienteling platform

Fortnum & Mason taps Proximity technology to power luxury retailer’s new Fortnum's Connect clienteling platform

Scott Thompson 13 May 2026
Diesel owner OTB Group and Google Cloud partner on AI powered personalised shopping experiences

Diesel owner OTB Group and Google Cloud partner on AI powered personalised shopping experiences

Staff Writer 07 May 2026
Rokt research shows what online shoppers expect in 2026, and why most brands are still playing catch-up

Rokt research shows what online shoppers expect in 2026, and why most brands are still playing catch-up

Staff Writer 01 May 2026
Papa Johns lays claim to industry first with launch of Lou AI digital pizza assistant via Google Cloud

Papa Johns lays claim to industry first with launch of Lou AI digital pizza assistant via Google Cloud

Staff Writer 29 Apr 2026
Red Ant's Sarah Friswell: personalisation and loyalty a key theme at 'exhausting' Retail Technology Show 2026

Red Ant's Sarah Friswell: personalisation and loyalty a key theme at 'exhausting' Retail Technology Show 2026

Staff Writer 27 Apr 2026
Starbucks gets personal as it launches beta app in ChatGPT for mood-based drink suggestions and orders

Starbucks gets personal as it launches beta app in ChatGPT for mood-based drink suggestions and orders

Staff Writer 20 Apr 2026
Endear: consumers prefer shopping in-store with many splashing out again when associates follow up

Endear: consumers prefer shopping in-store with many splashing out again when associates follow up

Staff Writer 31 Mar 2026
The retail opportunity in sleep and recovery technology

The retail opportunity in sleep and recovery technology

Staff Writer 27 Mar 2026
Proximity clienteling platform launched across Frette stores in the US, UK, Italy and France

Proximity clienteling platform launched across Frette stores in the US, UK, Italy and France

Staff Writer 10 Mar 2026
377 articles

Upcoming Events

04
Nov

2026 RTIH Innovation Awards

4 Nov 2026

View Event
16
Nov

LTW 365 AI in Retail

16 Nov 2026

View Event
30
Nov

Tech for Retail 2026

30 Nov – 1 Dec 2026

View Event
View All Events

Stay Informed

Get the latest retail tech news delivered to your inbox daily

Join 45,000+ retail professionals

Trending Stories

01

Co-op and Devon & Cornwall Police double retail crime cases solved with new...

16 hours ago
02

US retailer Five Below taps poq technology platform for launch of new...

16 hours ago
03

Ikea stumps up £31.5 million as it looks to make UK fulfilment more...

16 hours ago
04

British bicycle brand Brompton backs BigCommerce as new portal replaces...

16 hours ago
05

2026 RTIH Innovation Awards winners to be announced at event in Central...

16 hours ago