NPSO appoints Chief Operating Officer and Chief People Officer

The New Payment System Operator (NPSO) has announced two key appointments as it moves closer to taking responsibility for the UK’s retail payment systems. Matthew Hunt, currently COO for the Monetary Policy area at the Bank of England, will take on the role of Chief Operating Officer (COO), while Jenny Crawford, currently Deputy CEO of UK Payments Administration (UKPA), has been appointed as Chief People Officer (CPO).

Paul Horlock, CEO at the NPSO, says: “Jenny has been instrumental preparing the transition of UKPA into the NPSO as well as leading our People workstream, making her a strong competitor for the role of Chief People Officer. Matthew has a wealth of knowledge and expertise and we are delighted that he is joining us as our COO at this key stage in our organisation’s development. Matthew and Jenny will be invaluable as we work to ensure that this country’s payments infrastructure remains world-class whilst also having the capability to develop and advance the NPSO for the benefit of the UK as a whole”.

The NPSO will consolidate Bacs, Faster Payments Scheme and the Cheque & Credit Clearing Company (C&CCC) which incorporates the Image Clearing System (ICS) that will replace the paper processing system for cheques currently managed by C&CCC. These will be joined by UK Payments Administration (UKPA) which provides business services support to the payment system operators. In addition, the NPSO will lead the delivery of the New Payments Architecture (NPA) having received the blueprint for the NPA in December 2017 from the Payments Strategy Forum (PSF), the body set up by the Payment Systems Regulator (PSR) to bring the payments industry and users together.

Phew! Are you as confused as us?