Chatbots

RTIH Innovation Awards

Just Eat Takeaway.com develops AI powered chatbot with pilot set to launch soon in UK

Staff Writer 16 Oct 2023

Retail innovation

Furniture retailer DFS deploys CM.com artificial intelligence powered chatbot technology

Staff Writer 12 Jul 2023

Warehouses

Russia’s M.Video goes live with Alyona virtual assistant

Staff Writer 17 Jun 2021

Retail technology

Lidl Ireland customers can now plan ahead with WhatsApp chatbot

Staff Writer 12 May 2020

E-commerce

Here’s why chatbots represent a huge opportunity for retailers

Staff Writer 11 Mar 2020

Online retail

Retailers must embrace chatbot revolution, Juniper Research

Staff Writer 08 May 2019

Omnichannel retail

Aston Villa shoots for industry leading chatbot

Staff Writer 29 Mar 2018

Retail technology

Lidl unveils Margot the winebot

Staff Writer 07 Feb 2018

Social media

Louis Vuitton partners with mode.ai for Facebook bot

Staff Writer 08 Dec 2017

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Just Eat Takeaway.com develops AI powered chatbot with pilot set to launch soon in UK

Furniture retailer DFS deploys CM.com artificial intelligence powered chatbot technology

Russia’s M.Video goes live with Alyona virtual assistant

Lidl Ireland customers can now plan ahead with WhatsApp chatbot

Here’s why chatbots represent a huge opportunity for retailers

Retailers must embrace chatbot revolution, Juniper Research

Aston Villa shoots for industry leading chatbot

Lidl unveils Margot the winebot

Louis Vuitton partners with mode.ai for Facebook bot

Upcoming Events

2026 RTIH Innovation Awards

LTW 365 AI in Retail

Tech for Retail 2026

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