The retail technology week in numbers

The retail technology week in numbers

84% of UK shoppers won’t come back to a brand if they have a poor returns experience, according to Klarna research across 2,000 people.

4,200Hardware and DIY stores are struggling to raise awareness at a national level, according to research by Bazaarvoice involving 4,200 consumers in the UK, France and Germany. 

$565 million…Kroger Co. has sold its YouTech digital coupon and digital rebate publishing platform to Inmar. The latter will now provide those services to Kroger as a contractor.

The deal carries a $565 million price tag, including $400 million of cash consideration received upon closing. Kroger intends to use the after-tax cash proceeds from the sale to reduce debt. 

5.1%…US online retailer Overstock’s subsidiary, Medici Ventures, has acquired a 5.1% stake in blockchain banking platform Bankorus.

10%…So much for ‘keep calm and carry on’. Many UK shoppers have either begun stockpiling or plan to do so ahead of Brexit, according to GlobalData research.

Two-thirds of all shoppers believe that the price of their usual food and grocery shop will rise notably, and just over 10% of people claim they are already stockpiling products. It is the fear of price increases rather than shortages that is the biggest driver – with 60% of stockpilers doing so because of a belief of higher prices post-Brexit, and 52% doing so in anticipation of product shortages.”

$6 trillion….Global retail spend is set to increase by $6 trillion between 2018 and 2023 (taking total spend to $30 trillion), with growth driven by a combination of alternative payment mechanisms (most notably wallets) and online spend, according to a new Juniper Research study.

300L’Oréal’s AI and AR offshoot ModiFace and A.S. Watson Group have launched a virtual makeup try-on offering called #ColourMe.

This will be available on Watsons mobile apps, giving shoppers access to 300 products including lipsticks, mascara, eyeshadow, brow colouring and foundation. They can also try-on recommended trend looks, create and save their own look creations, and capture photos and videos of their makeup. Products associated with each look can be delivered to the shopper’s home or collected from a local store.

200NatWest is working with Gemalto, Visa and Mastercard to pilot biometric fingerprint technology among 200 customers. 

51.4% of all UK shoppers purchase from Amazon at least once a month, according to GlobalData research involving 2,000 people.

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Kroger, Nuro autonomous grocery delivery pilot enters next phase

Kroger, Nuro autonomous grocery delivery pilot enters next phase

AgilOne Customer Data Platform Summit heads to London

AgilOne Customer Data Platform Summit heads to London