Retail Assist announces Jigsaw contract renewal
Fashion retailer Jigsaw has extended its stores’ IT help desk support contract with Retail Assist.
Dan Smith, CEO at Retail Assist, which is up for Technology Vendor Of The Year (UK) at the 2020 RTIH Innovation Awards, says: “We are happy to have been able to support Jigsaw in a challenging trading environment with a more flexible commercial approach that allows them to re-evaluate the shape and size of their estate with clarity on their ongoing associated costs.”
“This contract renewal is a testament not only to the quality of our help desk service, but also to the strength of our ongoing relationship.”
Tom Wakeford, Head of IT and Business Transformation at Jigsaw, comments: “We’re very happy to continue working in partnership with Retail Assist.”
“Offering flexibility in a challenging trading environment, the help desk is an asset to our store teams, offering a single point of contact to log and resolve their tech issues.”
“These combined factors make them an ideal provider to partner with and I look forward to renew our successful relationship together.”
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