Nuggets tech tackles coronavirus chargebacks and fraud

Digital identity and payments venture Nuggets has launched a solution which, it says, will help retailers tackle mounting fraud and chargebacks fuelled by the Covid-19 outbreak.

Nuggets uses biometric security protected by the blockchain to allow consumers to provide contactless proof of ID upon delivery.

Couriers are able to complete a contactless delivery of a package, by pinging the customer’s digital ID via the courier’s app, requesting the biometric ID verification from the Nuggets app which then confirms the delivery.

End users can download the Nuggets app, available for iOS and Android devices, and retailers can integrate the company’s identity and payments platform into their checkout process.

Alastair Johnson, CEO and Co-Founder, Nuggets, says “Merchants are so overstretched with increased orders, staffing issues, and supply chain fulfilment problems that having to dispute chargebacks ends up at the bottom of the list.”

“The combination of the astronomical costs facing our e-commerce businesses, from fraudulent chargebacks, to failed deliveries and fake user reviews, big savings can be delivered by having Nuggets integrated. With virtually no upfront investment, merchants can better manage their chargebacks spanning from Covid-19 and start safeguarding their revenues.”