UK retailers call for considerate shopping as stores reopen
In preparation for the reopening of stores tomorrow, the British Retail Consortium, along with 25 retailers, including M&S, Poundland and Dixons Carphone, is launching five steps to encourage considerate shopping.
These are as follows: Queue considerately; Maintain social distancing; Follow instructions inside and outside shops; Follow all necessary hygiene measures; Be respectful to shop staff.
Also of interest: Shepper highlights supermarket staff abuse problem
Helen Dickinson, Chief Executive, British Retail Consortium: “It has never been more important to play our part in keeping our towns and high streets vibrant. Every visit we make helps support jobs in retail, as well as throughout the supply chain.”
“Retailers have been working around the clock to create a safe shopping environment, so their customers can have the confidence to return to their favourite shops. Our shopping experience may be changing, but if we all follow the necessary social distancing measures and show a little consideration to those around us, then everyone will be better off.”
Steve Rowe, CEO, M&S, says: “Customers can expect all the social distancing and hygiene measures they have seen in our foodhalls - from new signage and perspex screens at tills to hand sanitiser stations at the doors.”
“As one of the UK’s most trusted brands, it’s our job to help give our customers the confidence to come out and shop, and while things might look and feel different, customers can still expect the same great service M&S is known for.”
Mark Allsop, COO, Dixons Carphone, comments: “We said we’d offer customers many ways of shopping safely with us as soon as the government gave us the green light to reopen our stores, and that’s what we’re now doing. With our safe shopping approach, we’re able to give customers the vital help and technology they need to stay healthy, connected, productive and entertained during the pandemic.”
“We’re ready with all appropriate safety measures in place and a focus on customer service for those who haven’t been able to visit us until now and who have questions about tech. We’re excited to be able to welcome our customers back in our stores and our colleagues are ready to give them all the expert help they need.”
Final word to Austin Cooke, Retail Director, Poundland: “Whether colleagues or customers we’re all in this together. It’s important we look out for eachother”
Amen to that.