Etos deploys Fluent Commerce OMS retail tech

Fluent Commerce has partnered with Dutch pharmaceutical retailer Etos to roll-out a new order management system (OMS).

This will be used to unify and automate the management of in-store and online orders, including inventory management, home delivery, ship from store, and Click and Collect.

Marc Broer, Director IT at Etos, which is owned by Ahold Delhaize, says: “As a global retailer with over 100 years in business, we were looking for a solution not just to meet our current needs, but to prepare us for the next chapter in continuing our long and successful history.”

“We believe the flexibility of Fluent’s OMS has unique capabilities to help us improve efficiencies and ultimately increase customer satisfaction.”

“For pharmacies, keeping track of medication inventory throughout the supply chain is more important than ever, particularly to address drug recalls and shortages,” says Rob Shaw, SVP Sales and Managing Director EMEA, Fluent Commerce.

“By choosing a modern, cloud-based approach to order management and inventory we will be able to help Etos adapt quickly to the changing Covid-19 environment, whilst also enabling them respond to any future challenges.”