Retail Technology Innovation Hub

WELCOME TO RTIH ONLINE: BRINGING YOU THE LATEST RETAIL TECHNOLOGY NEWS AND VIEWS FROM AROUND THE WORLD

Encodify

Posts tagged Click and Collect

Paul Edney looks back on retail tech milestones including self-service checkouts as he departs Primark

Paul Edney looks back on retail tech milestones including self-service checkouts as he departs Primark

Continue reading…

On the moveStaff WriterMay 22, 2025Primark, Paul Edney, On the move, Self-checkouts, Click and Collect, Stores, Omnichannel retail, 2025 RTIH Innovation Awards, Fashion retailComment

Marks and Spencer cyber attack saga takes another twist as retailer admits customer data stolen

Marks and Spencer cyber attack saga takes another twist as retailer admits customer data stolen

Continue reading…

CybercrimeStaff WriterMay 13, 2025M&S, Marks and Spencer, Cybercrime, Cyber attacks, Stores, Online retail, Omnichannel retail, Click and Collect, Online delivery, Grocery delivery, 2025 RTIH Innovation Awards, Business continuityComment

Marks and Spencer lacked business continuity plan amid ongoing cyber attack chaos, M&S insider claims

Marks and Spencer lacked business continuity plan amid ongoing cyber attack chaos, M&S insider claims

Continue reading…

CybercrimeStaff WriterMay 5, 2025M&S, Marks and Spencer, Scattered Spider, Hackers, Cybercrime, Cyber security, Webinars, Vista Technology Support, 2025 RTIH Innovation Awards, Xentra, Employees, Business continuity, Cyber attacks, CARMA, Media communications, Click and CollectComment

Marks and Spencer viewed as more reactive than proactive in its comms as cyber attack causes chaos

Marks and Spencer viewed as more reactive than proactive in its comms as cyber attack causes chaos

Continue reading…

CybercrimeStaff WriterMay 2, 2025Marks and Spencer, M&S, Cyber attacks, Cyber crime, Cyber security, Social media, CARMA, Media, 2025 RTIH Innovation Awards, Click and Collect, Stores, Online retail, Omnichannel retailComment

Kingfisher: AI works best when retailers stay close to the real daily challenges teams and customers face

Kingfisher: AI works best when retailers stay close to the real daily challenges teams and customers face

Continue reading…

AIStaff WriterMarch 31, 2025Kingfisher Group, AI, B&Q, Stores, RTIH AI in Retail Awards, Mohsen Ghasempour, Click and CollectComment

Holland and Barrett opens Cardiff Experience Store as wellness retailer doubles down on product, tech and services

Holland and Barrett opens Cardiff Experience Store as wellness retailer doubles down on product, tech and services

Continue reading…

StoresStaff WriterMarch 21, 2025Holland & Barrett, Stores, Cardiff, H&B, 2025 RTIH Innovation Awards, Self-checkouts, Click and Collect, Instagram, Health and wellbeingComment

Primark on track to complete Click and Collect roll-out to all stores across Great Britain by summer

Primark on track to complete Click and Collect roll-out to all stores across Great Britain by summer

Continue reading…

Click and CollectStaff WriterFebruary 26, 2025Primark, Click and Collect, Omnichannel retail, 2025 RTIH Innovation AwardsComment

Zara taps Cleveron parcel automation solution for faster, easier Click and Collect delivery

Zara taps Cleveron parcel automation solution for faster, easier Click and Collect delivery

Continue reading…

Click and CollectStaff WriterFebruary 10, 2025Zara, Click and Collect, Online delivery, Cleveron, Parcel lockers, Stores, 2024 RTIH Innovation Awards, 2025 RTIH Innovation Awards, Cleveron 403Comment

Revamped H&M store in Stockholm, Sweden gets Cleveron 302 parcel locker for Click and Collect orders

Revamped H&M store in Stockholm, Sweden gets Cleveron 302 parcel locker for Click and Collect orders

Continue reading…

Parcel lockersStaff WriterJanuary 30, 2025Cleveron, H&M, Stores, Parcel lockers, Cleveron 302, Stockholm, Sweden, 2024 RTIH Innovation Awards, Fashion retail, Click and Collect, Smart fitting roomsComment

Primark journey shows digital transformation not about ditching successful business models

Primark journey shows digital transformation not about ditching successful business models

Continue reading…

Digital transformationStaff WriterJanuary 27, 2025Primark, Digital transformation, Click and Collect, Omnichannel retail, Online retail, 2024 RTIH Innovation Awards, Matthew Critchley, Odin Stones, Kingfisher, Value retailersComment

PwC research flags boost for UK retailers with consumers set to spend £22.7 billion on festive gifts and celebrations

PwC research flags boost for UK retailers with consumers set to spend £22.7 billion on festive gifts and celebrations

Continue reading…

ChristmasStaff WriterDecember 10, 2024PwC, Research, Christmas, Christmas 2024, UK, Stores, Online retail, Omnichannel retail, Click and Collect, Supermarkets, Fashion, Electrical retailers, Black FridayComment

Black Friday 2024 goes down a storm in the UK as discount hungry Brits splurge £1.12 billion online

Black Friday 2024 goes down a storm in the UK as discount hungry Brits splurge £1.12 billion online

Continue reading…

Black FridayStaff WriterNovember 30, 2024Black Friday, Black Friday 2024, Online retail, UK, BNPL, Buy now pay later, Gen AI, London, Click and Collect, 2024 RTIH Innovation AwardsComment

Primark Lincoln store goes live with Click and Collect as retailer expands service to all Great Britain stores

Primark Lincoln store goes live with Click and Collect as retailer expands service to all Great Britain stores

Continue reading…

Click and CollectStaff WriterNovember 4, 2024Primark Lincoln, Primark, Stores, Click and Collect, 2024 RTIH Innovation Awards, Omnichannel retailComment

New ways of working: Primark Birmingham High Street store goes live with Click and Collect service

New ways of working: Primark Birmingham High Street store goes live with Click and Collect service

Continue reading…

Click and CollectStaff WriterOctober 24, 2024Primark Birmingham High Street, Primark, Click and Collect, Omnichannel retail, Stores, 2024 RTIH Innovation Awards, Portugal, UK, Self service checkoutsComment

Brits still value human interactions as retailers introduce Scan and Go and Just Walk Out innovations

Brits still value human interactions as retailers introduce Scan and Go and Just Walk Out innovations

Continue reading...

CheckoutsStaff WriterOctober 7, 2024Daemon, Research, Checkouts, Self checkouts, Amazon Just Walk Out technology, Scan and Go, Click and Collect, Employees, 2024 RTIH Innovation Awards, Stores, Customer experience, Payments, Digital wallets, Mobile paymentsComment

Primark launches self-checkouts in Llandudno, Harlow, Mullingar stores and ramps up Click and Collect drive

Primark launches self-checkouts in Llandudno, Harlow, Mullingar stores and ramps up Click and Collect drive

Continue reading...

Self-checkoutStaff WriterSeptember 9, 2024Primark, Click and Collect, Self-checkouts, 2024 RTIH Innovation Awards, Stores, PaymentsComment

Ikea announces 100th Tesco Click and Collect point and preps roll-out of 100 more within next year

Ikea announces 100th Tesco Click and Collect point and preps roll-out of 100 more within next year

Continue reading…

Click and CollectStaff WriterJuly 22, 2024Ikea, Tesco, Click and Collect, Omnichannel retail, Stores, UK retail, Online retail, Online deliveryComment

RTIH’s secret shopper experiences the mixed bag that is TK Maxx’s online retail and Click and Collect offering

RTIH’s secret shopper experiences the mixed bag that is TK Maxx’s online retail and Click and Collect offering

Continue reading…

Omnichannel retailStaff WriterJuly 9, 2024RTIH secret shopper, TK Maxx, Primark, Click and Collect, Omnichannel retail, Stores, Online retailComment

UK wine retailer Majestic and Gophr partner on same-day deliveries as summer of sport looms large

UK wine retailer Majestic and Gophr partner on same-day deliveries as summer of sport looms large

Continue watching…

Same day deliveryStaff WriterJune 3, 2024Majestic Wine, Wine retailers, Gophr, Same day delivery, Next day delivery, Click and Collect, Stores, UK retail, Omnichannel retailComment

Belgian grocery retailer Colruyt Group tests out StrongPoint lockers for online shopping service Collect&Go

Belgian grocery retailer Colruyt Group tests out StrongPoint lockers for online shopping service Collect&Go

Continue reading…

Grocery retailStaff WriterMay 24, 2024StrongPoint, Collect&Go, Colruyt Group, Stores, Grocery retail, Online retail, Lockers, Neil McCourt, Click and CollectComment